We want your shopping experience with us to be as smooth as possible. Please read our shipping policy carefully before placing your order.
📦 Returns & Refunds
We take quality seriously and aim to deliver your order in perfect condition. However, if something does go wrong, here’s how we handle it:
No refunds or returns will be accepted without a package opening video.
- refunds or returns in the case of damaged or defective items, and only if you provide a clear, unedited opening video showing the damage from the moment the package is opened.
- The video must not have any cuts or breaks and should clearly show the issue for us to accept a return or process a refund.
We appreciate your understanding as this helps us prevent misuse and ensures fairness for both sides.
đźšš Shipping Times
- Within Canada: Estimated delivery time is 1–2 weeks, depending on your location.
- International Orders: Shipping times vary by country. You’ll be able to see estimated timelines during checkout or by contacting us.
đź’° Shipping Costs
- Shipping charges are calculated at checkout based on your location and order size.
- You’ll see the final shipping cost before you confirm your order.
🔍 Order Tracking
As soon as your order is shipped, we’ll send you an email with your tracking number so you can follow your package’s journey.
⏳ Delays
We do our best to ship on time, but delays may occur due to weather conditions, public holidays, customs, or courier service issues. We truly appreciate your patience and understanding in such cases.
Need Help?
If you have any questions about shipping, your order, or need support, feel free to reach out to us at our social media.
We’re here to help!
