Cancellation & Refund Policy

At Naarkali.com, your satisfaction is our priority. We are committed to providing a smooth shopping experience and delivering premium-quality suits. Please read our cancellation and refund policy carefully before placing your order.

Order Cancellation

Orders can be cancelled within 12 hours of purchase, provided they have not yet been shipped.
Once an order has been shipped, cancellation is no longer possible.

Returns & Refunds

We do not accept returns or issue refunds unless the product is damaged or defective.

To qualify for a refund or return due to damage:

You must record a clear, unedited video while opening the package.
The video should begin before the package is opened and must show the product being taken out.
The video must be continuous, with no cuts or edits, and should clearly display the damage or defect.
Returns or refunds will not be accepted without this video proof.

This policy helps us prevent misuse and ensures fairness for both you and our team.

Need Help?

For return-related queries, send us a WhatsApp message at +1 647 563 0980.
For cancellations or refund requests, email our support team at help@naarkali.com

We appreciate your understanding and cooperation.